KankoHR Academy · free
Learn hotel work before your first shift.
Hotel operations, guest service, hospitality English and practice for the 特定技能 宿泊 skills test, in English and Japanese. Badges from finished courses appear in your profile's skills section.
Courses
What you'll use at work, in order.
Hotel Operations
Hotel types and ownership, the guest cycle, front office, reservations, night audit, housekeeping and service recovery. 15 lessons.
SSW Accommodation Skills Test practice
17 practice questions on front desk, guest service, restaurant service, safety and hygiene. This isn't the official exam.
Hospitality English
10 practice questions on the English used in hotels and restaurants, from check-in to complaints.
Badges and your profile
What you've learned stays on your profile.
Finish a course and its badge appears on your profile. Hotels looking for candidates can search by badge too.
Self-checks show how much you've taken in
Hotels can search by badge
FAQ
Is it really free?
[To be confirmed]
Is it only in English?
No. Courses are in English and Japanese.
Do I get a qualification?
No. Academy badges aren't official qualifications, and exam practice is for practice only.