Applicant tracking for hotels and ryokan in Japan
Hire hotel staff who want the job you're offering.
KankoHR is the applicant tracking system for hotels and ryokan in Japan. Post a role, reach job seekers who are open to work, move applicants through your pipeline, book interviews and send offers they sign online, in English and Japanese.
Built for hospitality in Japan · Bilingual from day one · Applicant details stay private until they choose to apply
The problem
Hotel hiring wasn't built for spreadsheets and inboxes.
You're hiring front desk, housekeeping, kitchen and banquet staff, often for several properties at once. Applications arrive by email, job boards and walk-ins. Interviews get booked over long email threads, and offers go out as PDFs nobody can track.
Applicants who don't fit
A posting says live-in, night shifts and Japanese at business level. Applicants still arrive who can't do one of the three, and you find out in the interview.
Pipelines nobody can see
Who's waiting for a reply? Who's been sitting in screening for two weeks? The answer lives in someone's inbox.
Two languages, twice the work
Postings, emails and offers written twice, and still a mismatch between what the applicant read and what you sent.
Before
Applications scattered across email, job boards and phone calls
Interview times settled over long email threads
Finding out in the interview that conditions don't fit
Offers sent as PDFs, then waiting
Head office never sees the numbers per property
With KankoHR
Applicants from your career page and invites, on one pipeline
Applicants book interviews from your free time
Only people whose conditions and shifts fit
Offers signed online, with status at a glance
Every property on one screen
How it works
Three steps from an open role to a signed offer.
Post once, in both languages
Write the role, the shifts, the pay and its unit, and what you offer: meals, dormitory, commuting allowance, visa support. Publish to your own career page and to KankoHR's job seekers.
Meet the people who fit
Applicants arrive matched on role, prefecture, shifts and conditions. Rank them against your own criteria, or invite people who are open to work before they apply.
Move fast, and keep everyone informed
Move applicants through your stages, send the booking link at interview, and send an offer they sign online. Every step and email is on the applicant's timeline.
Matching
Not a job board. A match.
KankoHR isn't a public job board. We compare each hotel's conditions with each job seeker's preferences and reach only the people who fit. Hotels see who fits and invite them; job seekers just say what they want.
Hotels set the conditions
Role, location, shifts, pay and its unit, conditions such as dormitory or meals, and the criteria that matter most.
Job seekers state their preferences
Roles and areas, shifts they'll work and won't, when they can start, and their minimum pay, which hotels never see.
Invite the people who match
KankoHR ranks the people whose preferences fit. Pick who to invite and send in one go. They stay anonymous until they accept, and a monthly allowance means nobody is flooded.
Features
Everything hiring needs, in one place.
Pipeline
See every applicant, and where they stand.
One board for every open role. Each applicant shows their stage, how long they've been in it, and what's waiting on you. Switch between table, cards and a side-by-side view without losing your place.
Your own stages, from applied to hired, per property or per posting
Move one applicant or a whole group; the menu says what each move does, including stages it skips
Move someone back a stage when plans change, with no email sent and the change recorded
Rejections always ask for an internal reason and show the exact email before it's sent
Matching and discovery
Reach people who want this exact job.
Job seekers on KankoHR tell us what they're looking for: roles, prefectures, shifts they'll work and won't, the conditions they need, when they can start, and the pay they'd consider. Your postings reach the people they fit.
Match on role, prefecture, employment type, shifts, seasonal windows and must-haves such as meals or dormitory
Search job seekers who are open to work and invite them to apply
Invite campaigns with a monthly allowance, so nobody is flooded
Rank applicants against your own criteria, with the evidence for each verdict
Interview booking
Interviews booked without the email ping-pong.
Connect Google Calendar or Microsoft Outlook. When an applicant reaches an interview stage, they get a booking link with your real availability, and the interview lands on everyone's calendar.
The booking link goes out with the interview stage email
One interview calendar for the whole hiring team
One-to-one emails to applicants go from your own Gmail or Outlook address
Offers
Offers they can sign on their phone.
Build offer templates once, with signature and date fields placed where they belong. Send an offer from the applicant's profile and watch it move from sent to viewed to signed.
Templates with merge fields for name, role, department, company and reply-by date
E-signature, with the signed document stored on the profile
A clear status on every offer, so nothing sits unanswered
Insights
Know where hiring slows down.
See time to hire, how applicants move between stages, which sources bring people who get hired, and which postings have applicants waiting on you.
Funnel by stage, with the drop-off at each step
Postings ranked by applicants waiting, flagged after 14 days
Comparison with the previous period
Career page
A careers site that looks like your hotel.
Build your own career page with your logo, photos and colours, without a developer. Every open role you publish appears there automatically.
For hotel groups
One account for every property.
Run hiring for a single ryokan or a group of hotels. Switch between properties or see them all at once, and give each team member access to the properties they work on.
Property switcher and an "All properties" view
Team roles and permissions per property
Saved views per property
Integrations
Works with the tools you already use.
Google Calendar
Interview booking
Outlook Calendar
Interview booking
Gmail
Emails to applicants
Outlook Mail
Emails to applicants
Reference verification
E-signature
Offers
Job board integrations to be confirmed
Why applicants show up
Job seekers come to KankoHR to build a hospitality career, not just to send a résumé.
The applicants you meet have built a real profile. They've often been learning on KankoHR before they ever see your posting.
The job seeker's view
Built for hotels in Japan
Made for how Japanese hospitality actually hires.
Generic applicant tracking software was built for office jobs in English. KankoHR was built for hotels and ryokan in Japan.
Trust and privacy
Applicants trust KankoHR, which is why they're here.
Job seekers choose what hotels can see. That promise keeps them open to work, and it's why you reach people who aren't on other job boards.
Blog
Notes from hotel hiring.
Practical articles on hiring for hotels and ryokan, seasonal staffing and international staff.
FAQ
Who is KankoHR for?
Hotels, ryokan and hotel groups in Japan hiring for front-of-house, back-of-house and management roles, full-time, part-time or seasonal.
Do we have to work in English?
No. Your team and your applicants can each choose English or Japanese, and switch at any time.
Can we use it for more than one property?
Yes. One account covers a single property or a whole group. Each team member sees the properties they're given access to.
How do applicants find our jobs?
Through your own career page, through job search for people signed up to KankoHR, and through invites you send to job seekers who are open to work.
Can we keep our existing hiring stages?
Yes. Set up your own stages and the emails that go with them, per property or per posting.
Does it work with our calendars and email?
Connect Google Calendar or Microsoft Outlook for interview booking. One-to-one emails to applicants can go from your own Gmail or Outlook address.
How much does it cost?
[Pricing to be confirmed]
How long does setup take?
[To be confirmed]
Your next hire is already looking.
See how KankoHR fits your properties in a 30-minute walkthrough, in English or Japanese.
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